Archive for February, 2008

Feb-6-2008

Farewell, Dr Illy . . . and Thank you!

Ernesto Illy 

News has reached us that Dr Ernesto Illy, the founder of Illy Coffee (as-we-know-it), has died at age 83.   I met Dr Illy only once–back in the early 1990’s, when specialty coffee equalled Starbucks, at least in Seattle.  At that time, if there was one other company that stood out for its fanatical integrity around coffee, it was Illy.  Illy was an enigmatic brand because it’s name represented far more than just a lightly roasted espresso blend from Trieste.  It represented a man–Dr Illy. 

Dr Illy was a surprising mixture of product promoter and scientist.  The famous book he co-authored, Espresso: The Chemistry of Quality, is seldom read but often quoted.  This is because ( I assume) it is a highly empirical work, based on extensive laboratory studies, in a realm that far prefers the Art to the Science of espresso.  Terms like polyphasic colloidal foam (meaning crema) make his book a conjurer’s guide for anyone who wants to approach coffee from a scientific angle and impress friends and neighbors with a magical coffee lexicon.  Yet anyone who takes even a few minutes to learn something from Dr Illy’s work stands out in a field where most people like to talk about “tiger striping” and detect hints of blueberry syrup in their roasted beans. 

As much as Dr Illy brought science to the general field of coffee, and especially espresso, he also brought good will to the Illy brand of coffee.  I remember one time at Olive Garden in South Center, Dr Illy ordered an espresso after dinner, because Olive Garden was a large client of Illy USA.  When the slightly insecure waiter brought the sloppy concoction to the table, Dr Illy tasted it, smiled knowingly, and proclaimed it, “excellent”.   I just loved that because it was the right thing for him to say at that moment, for that less-than-perfect coffee, and he knew it.  The waiter left the table with new found confidence.    

Dr Illy was a wise, good man, with a big streak of fun that ran right to his very core.  He will be missed and remembered for as long as espresso is prepared and enjoyed.  (Eric)

Posted under CoE Coffee, Coffee Retailing, Culture, Marketing/Branding
Feb-6-2008

Is this the end of the $tarbux barista?

I am firmly of the belief that we are in midst of dramatic change in the specialty coffee industry - whereby we will see an end of the ‘average’ coffee house.

The 3rd Wave cafe has created a gap between themselves and what used to be good…or  good-enough. They’ve set the bar so high that you either need to follow suit and or get out of the way - because as we know, once you’ve tasted the best…there is no going back.  So, I believe that we will see the middle fall out of the specialty coffee scene and we’ll be left with amazing 3rd wave cafes…and those who compete on price/size/convenience (read: McDonalds & such).

By now - you have likely heard that Starbucks is testing the idea of the $1.00 coffee with free refills in a few Seattle locations. In my opinion - this is a sign of the beginning of the end for Bucks. Not that the company is going away - but that their perception or cache in the industry is done. Starbucks blew it when they moved away from manual espresso machines and dipping your toe into the ‘free refill’ arena is a slippery slope.

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Posted under Coffee Retailing, Humor, Latte Art